British Gas Smart Meter

Creditor Guide: E.ON Energy

E.ON Energy is one of the leading energy suppliers in the UK. With rising energy costs still very much part of the conversation when it comes to debts, it’s no surprise that more people are finding it impossible to pay escalating bills.

In this guide, we look at what you can do if you have fallen behind with your energy payments to E.ON Energy.

The Importance of Priority Bills

Your energy bills are one of your priority bills. Priority bills can have serious consequences if left unpaid. This could include the repossession of your home, loss of essential services (such as gas and electricity) or the involvement of bailiffs. As well as your energy bills, the following are also classed as priority bills:

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Mortgage, Rent or loans secured on your property

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Council tax

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Magistrates court fines

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TV licence 

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Maintenance payable to an ex-partner or child

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Income tax or VAT arrears

If E.ON is your gas or electricity supplier, you must try to pay your current usage and any outstanding debt you owe them as a priority.

E.ON Energy Debt Help

In recent years, we’ve seen energy costs rocket to unaffordable levels for many, meaning more and more households are falling behind on their energy bills. While this can be a huge money worry, there is help available. 

If you are in debt to E.ON Energy, the first thing you should do is contact them. They will work with you to find a manageable solution, such as lowering your monthly direct debit if your account is in credit or helping you cut your energy usage. If you’re struggling with your payments, you can take a look at your options here

E.ON also offers support to those in financial hardship through the E.ON Next Energy Fund. They offer grants to help pay energy bill arrears and to replace appliances such as a cooker, fridge, fridge-freezer or washing machine. You can find out more about the fund and apply here.  

Your Credit Rating

If you fall behind with your energy bills, you could damage your credit rating – making it harder to borrow money in the future.

You can avoid this by paying your bill on time or by contacting your provider to discuss your situation.

E.ON Energy Debt Collection

If you are in debt to E.ON Energy, they may charge late payment fees if you haven’t made a payment by the due date. That’s why it’s important to stay on top of your household bills as it could result in having to pay more.

Help With Your Energy Bills

If you are already in debt due to rising energy bills, we can help. We offer free, confidential, no-obligation debt advice any time, day, or night via our online debt advice tool. Or if you would prefer to speak with one of our expert debt advisors, you can call us on 01925 599400 or email 

Some of the Other Energy Creditors We Deal With

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Octopus Energy

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Scottish Power

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M&S Energy

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Utility Warehouse

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Co-op Energy