Creditor Guide: EDF Energy

Following multiple increases in recent years, energy bills remain at some of the highest rates we have ever seen. Therefore, it is no wonder that UK households are struggling to pay their energy bills. In this guide, we look at one of the main UK energy providers, EDF Energy, and what you can do if you have fallen behind with your energy payments to EDF Energy. 

Your energy bills are one of your priority bills. Priority bills can have more serious consequences if left unpaid, such as the repossession of your home, loss of essential services such as gas and electricity or the involvement of bailiffs. As well as your energy bills, the following are also classed as priority bills:

If EDF Energy is your gas or electricity supplier, you must try to pay your current usage and any outstanding debt you owe them as a priority. 

With energy costs reaching some of their peak levels, more and more households are falling behind on their energy bills. While this can be incredibly daunting, there is help available. 

If you are in debt to EDF Energy, the first thing you should do is contact them. They will work with you to find a manageable solution, such as lowering your monthly payments or helping you cut your energy usage. However, if you do not notify them of your position, you could face issues with your credit rating or creditor action.

EDF Energy also has the Customer Support Fund which ‘gives grants and support to vulnerable customers who are struggling with energy debt’. You can find out more and what you need to apply here.

If you fall behind with your energy bills you could damage your credit rating, making it harder to borrow money in future.

You can avoid this by paying your bill on time or by contacting your provider to sort alternative arrangements.